Singapore: Zebra Technologies Corporation—the market leader in rugged mobile computers, barcode scanners and barcode printers enhanced with software and services to enable real-time enterprise visibility—announced on 13 July 2018 the results of the Asia Pacific edition of the Future of Fulfilment Vision Study—a body of research analysing how manufacturers, transportation and logistics firms, and retailers are preparing to meet the growing needs of the on-demand economy.
Key Survey Findings
- The study revealed that 67 percent of logistics companies expect to provide same-day delivery by 2023 and 55 percent anticipate delivery within a two-hour window by 2028.
- 92 percent of the respondents cited capital investment and operating costs of implementing an omnichannel operation as a key challenge.
- Seven in ten surveyed executives agree that more retailers will continue to turn stores into fulfilment centres that accommodate product returns.
- In Asia Pacific, 93 percent of respondents agreed that accepting and managing product returns remain a challenge.
- Today, 55 percent of organisations are still using low-efficiency, manual pen-and-paper-based processes to enable omnichannel logistics.
- Radio-frequency identification technology and inventory management platforms are expected to grow from 32 percent today to 95 percent in 2028.
- Future-oriented decision makers revealed that next generation supply chains will reflect connected, business-intelligence and automated solutions that will add newfound speed, precision and cost-effectiveness to transportation and labour.
Yvonne Lim, Southeast Asia Channels Lead at Zebra Technologies, said: “Zebra’s study found that 95 percent of survey respondents in Asia Pacific agree that e-commerce is driving the need for faster delivery. In response, companies are turning to digital technology and analytics to bring heightened automation, merchandise visibility and business intelligence to the supply chain to compete in the on-demand consumer economy.”
Corresponding to the developments in the fulfilment space, Zebra has introduced a new mobile printer and RFID solution that will help drive better efficiencies both on and off-premise. The new ZQ300 Series mobile printers empower workers in the field, in the warehouse or on the retail floor with on-demand printing capabilities. Meanwhile, the FX9600 fixed UHF RFID readers will enable enterprises to keep up with high volumes of cargo movements in the warehouse or dock doors.