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Cognizant Enhances Smart Manufacturing Offerings With TQS Integration Acquisition

Cognizant Enhances Smart Manufacturing Offerings with TQS Integration Acquisition

Cognizant has agreed to acquire TQS Integration, a privately owned global industrial data and intelligence company. TQS delivers manufacturing data intelligence, global technology consulting and digital systems integration to help manufacturers accelerate their digital transformations.

TQS helps nine of the top 10 global life sciences companies enable Manufacturing 4.0. Cognizant, which previously strengthened its life sciences manufacturing capabilities with the 2019 acquisition of Zenith Technologies, will combine TQS’s expertise with its own to help clients transition to Industry 4.0 and expedite the production of life-changing medicines.

TQS expands Cognizant’s presence in Ireland, a hub for the world’s leading life sciences manufacturing experts and an ideal location for delivering Industry 4.0 consulting and services to European manufacturing clients.

Joe Haugh, VP of Cognizant Life Sciences Manufacturing & Supply Chain Group said: “TQS Integration are an exemplary, world-leading industrial data and intelligence company. Like Zenith Technologies, their business started out in Ireland and has grown to be a leading global player, driving excellence in the field of data management and utilisation. Building on their fundamental knowledge of data historian and data analytics, this acquisition will help strengthen and complement our services in Life Sciences Manufacturing and enable us to deliver a broader, end to end digital solution to the marketplace.”

Máire Quilty, corporate managing director, TQS said: “Our world-class team of data intelligence and technology consultants have built a tremendous track record in helping our life sciences manufacturing clients transform their businesses. Together with Cognizant, we look forward to broadening our impact to manufacturing clients in other industries who are looking to embrace Industry 4.0.”


Cognizant Augmented Reality Enhances Device Performance

Cognizant Augmented Reality Enhances Device Performance

Technology that enhances device performance is sweeping the world from smartphones to scanners used in major logistics work. By Jayajyoti Sengupta, APAC head, Cognizant. 

Augmented reality (AR) has captured the attention of everyone worldwide. This was evident yet again when Niantic launched the Pokémon Go game application. Since its release in July 2016, the app has quickly gained widespread popularity, surpassing even the number of daily active users of Twitter.

In addition, with the average player spending nearly 44 minutes a day on the app, the game also received a higher usage time than WhatsApp, Instagram, Snapchat and Facebook Messenger — a testament to its success.

The key to the game’s popularity perhaps lies in its ability to successfully induct players into the world of Pokémon. Using an avatar, users have to move around in the real world in order to capture creatures via the in-built camera on their device.

Brings Digital World To Life

More than a passing fad, AR is now becoming an important technology in the enterprise, literally bringing the digital world to life. For all their benefits, AR applications are also not complicated to deploy, and once properly in place, they require minimal effort for maintenance.

Success stories lend greater credibility to the benefits of AR and cement the technology’s position as an innovation set to take the world by storm. For example, in a pilot project, DHL found they were able to improve accuracy by minimising errors, and increase efficiency by 25 percent when they equipped warehouse workers with AR-enabled smart-glasses that guided them through item picking for order fulfilment.

It is no wonder then, that many early-adopters in retail, manufacturing, utilities, education, tourism and gaming have started conducting field trials to test the technology’s ability in improving their employee engagement, workflow and business processes.

AR For Training

One area where AR is gaining traction is in workforce training. Many companies are increasingly applying AR tools to create training programs that drive employee engagement. According to the American Society for Training and Development, investment in employee training has a direct impact on the bottom-line.

The study found that a mere US$680 increase in training expenditures per employee generated a six percent improvement in total shareholder return on average. In addition, a Louis Harris and Associates poll found employee retention was two-thirds higher than that in an average company when employees felt they were given adequate training.

Textbook To Playground

Perhaps the greatest benefit of AR-based training lies in its ability to take learning from the textbook to the playground. Rather than have employees rely on hard copy instructions or user manuals, they are equipped with a handheld device such as an iPad or a wearable such as Google Glass instead.

When these devices are directed on the AR machine, a realistic, 3-D, life-sized model of the machine is rendered into the physical world with information on each part of the machine and its role, making it seem as if they are training on a real machine. Learners can then interact with the 3D model using gestures and touch.

The ability to customise AR-based training for different situations is another one of AR’s key value propositions. In the medical sector, for example, AR technology is being used in training sessions on body parts and functionalities for medical students. The same technology can also be tailored to other industries easily.

AR Aids Industrial Design

Today’s rapidly evolving technology and business landscape also means organizations often require agility and speed in the workplace for competitive advantage. AR technologies can enable custom-designed maintenance solutions where complex procedures can be animated directly on the equipment.

This enhances effectiveness or accuracy for employees as animation-based instructions and reference materials are overlaid directly on the physical equipment. AR for inspection and maintenance is now being used across a wide spectrum of industries. Field service agents, for example, can use AR and wearable technology to access checklists and work manuals, interact with systems via voice and gestures, and provide remote support.

AR is eliciting interest in the energy and utilities world for asset inspection, meter-reading, remote monitoring of tasks, and health and safety. In healthcare, AR can help nurses and clinicians to learn about surgeries, carry out modelling of organs, and explain medical procedures. Automotive companies can benefit from AR in diverse areas such as factory planning, product visualization, worker support and customer support.

The technology can help industrial designers visualize and experience a product’s design and operation, car body structure and engine layout, to name a few.

Now At Enterprise Level

AR has been around for a while, but was seen more as a fun thing rather than as something useful at an enterprise level. That has changed. AR is now viewed as a potential game changer, because it can produce experiences that can actually reduce hardware and people dependencies by delivering real-time information on user movements.

Given the speed at which AR is impacting existing industries and creating new ones, it could also provide a huge benefit to any company willing to make the investment. In the end, the flexibility offered by AR makes it a frontrunner in the race for enterprise adoption over the long term.


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