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Interview With Jun Chie, Vice President & General Manager At Keysight

Interview With Jun Chie, Vice President & General Manager At Keysight

Asia Pacific Metalworking Equipment News is pleased to conduct an interview with Jun Chie, Vice President & General Manager at Keysight regarding Keysight’s achievements for 2018, the company’s aims for 2019 and the trends that will shape the industry next year.

Can you sum up your company’s focus and achievements in 2018?

Keysight’s focus in 2018 revolved around 5G technology, automotive & energy, network visibility.

Asia saw greater demand for research & development for 5G, particularly in the wireless ecosystem. We also saw a growth in data center next-generation 400GbE and high-speed digital tests.

Automotive & energy-related orders from our customers have also increased over the past two years. Additionally, driven by our robust 5G solutions, we are pleased that network security orders from our customers such as leading mobile operators in Japan, Korea, China and the United States have surged too.

Some key offerings Keysight launched in 2018 include PathWave and KeysightCare to enable customers to not only accelerate innovation and product development from concept through manufacturing and deployment but also offers design and test engineers dedicated, proactive support for instruments, software, and solutions. In 2019, Keysight will continue to transition from being a product-focused company to a solutions-led one, and our new solutions embody this move.

Our strength in network security has also extended to our visibility solutions, following the acquisition of Ixia in 2017. This has allowed for an expansion in both the depth and breadth of our portfolio. With the combined strength of Keysight and Ixia’s solutions in network testing, visibility, wireless and physical layer test and measurement, we can deliver full end-to-end solutions across the communications workflow for our customers.

What business trends in Asia are of interest to your company in 2019?

In 2019, we will continue to focus on these key areas in Asia – 5G, Automotive & Energy, Network Visibility.

Our broad portfolio of 5G solutions coupled with the engagement with leading market makers strengthens Keysight’s leading position in this fast-growing market. Countries like South Korea, Japan and Singapore are leading the way; with South Korea’s commercial roll-out of 5G services in this year. Operators in Japan are also trialling pilot services on schedule towards full 5G operation at the 2020 Summer Olympics in Tokyo. Singapore is no stranger to 5G as well. Companies and education institutions like Singtel, Ericsson and Singapore Polytechnic are partners in the development and build of a local 5G ecosystem. With the digital infrastructure in place, we will see an increase in commercial enterprises leveraging on 5G technologies for their services/products.

In terms of automotive and energy, Keysight believes that by 2025 every car on the road will be connected in some way. Access to wireless communication networks will be critical for safer and autonomous driving. More than ever, we are committed to work and serve customers to support innovative projects that will drive the automotive and energy industries. In fact, Keysight established four Automotive Customer Centres in the world, with the most recent center opened in January 2019 in Nagoya, Japan. The center includes customer electronic test and measurement labs, technical experts, and state-of-the-art test equipment, as well as a customer training facility for hands-on workshops and seminars.

What do you think is the key industry trend to watch out for 2019?

We are currently witnessing an unprecedented boom in data volumes following the proliferation of connected devices and the move from 4G to 5G communications.

By 2020, there will be 20 billion connected devices, with each individual predicted to be connected to an upwards of 10 devices, thus resulting in a predicted trillion gigabytes of stored data.

The huge data boom in turn spells tremendous growth potential in the 5G technology market – this data will require ultra-fast transmission and low latency rates that our current 4G technology is not equipped to handle.

5G connectivity is the solution to this. Autonomous driving is a case in point. In a sudden emergency-brake scenario, the safety features of the autonomous car system will immediately emit a real-time warning to vehicles that are following it to prevent a chain collision. To achieve this, the signals from the lead car must be received ultra-fast for the following cars to take the necessary action.



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KeysightCare Aims To Provide Proactive Engineering Support

KeysightCare Aims To Provide Proactive Engineering Support

Keysight has announced the launch of KeysightCare, a new service model that offers design and test engineers dedicated, proactive support for instruments, software, and solutions.

Poor equipment maintenance can lead to costly errors that delay product development and put a customer’s potential market advantages at risk. Addressing these issues starts with keeping equipment up-to-date with the latest software and current calibration. KeysightCare offers unparalleled access to a range of resources such as technical experts, training materials, productivity tools, knowledge centers, and success managers, to speed customer innovation, and accelerate product time-to-market. KeysightCare provides:

  • A choice of service-level agreements that help prioritize support and deliver rapid response times via a dedicated portal that tracks support cases and offers access to relevant expert information
  • Improved predictability of projects with scheduled calibration of test equipment and certified precision to support the intense demands of the latest industry applications and standards
  • Insight into potential issues before they happen, with proactive notifications of the latest software and firmware updates, and access to online resources such as the Keysight Knowledge Center and productivity tools
  • Enhanced productivity of engineering teams with dedicated access to experts who possess deep knowledge and understanding of current and changing technologies, as well as industry standards

“Our customers need to meet a faster technology development cycle. They cannot be late due to delays caused by lack of software and hardware updates, test equipment failure, test methodology questions, or equipment calibration requirements,” stated John Page, president of Keysight Global Services. “KeysightCare offers enhanced service levels that will enable engineers to deliver better, faster results, consistently.”

KeysightCare is offered in three service levels: Assured, Enhanced and Performance:

KeysightCare Assured Delivers Fast Support
The KeysightCare Assured service level offers committed response time to get customers the technical answers they need, faster.  A customer portal delivers access to a cloud-based knowledge base containing the latest information developed through decades of R&D and test experience, plus online support to manage service requests, and access to expert advice related to test and measurement challenges.
KeysightCare Assured will be enabled on select products shipping after December 3rd, 2018.

KeysightCare Enhanced Delivers Priority Support
The KeysightCare Enhanced service level enables customers to avoid costly errors and delays with ongoing calibration, personalised support, and faster response times with a customer service manager focused on quickly identifying the procedure, test expert, or equipment updates needed to address a specific challenge.

KeysightCare Performance Delivers Enterprise Support
The KeysightCare Performance service level is ideal for customers focused on being first to market or who have a mission-critical project. It offers all the benefits of the previous tiers, plus emergency access to support outside normal business hours, and on-site services designed to keep customers efficiently operating from design to manufacturing.


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Keysight: MX0100A InfiniiMax Micro Probe Head

Keysight: MX0100A InfiniiMax Micro Probe Head

Keysight Technologies’ MX0100A micro probe head is the smallest and highest performance solder-in probe head on the market, optimized for probing modern high-speed devices. The micro probe head is a micro solder-in head for use with Keysight InfiniiMax I and II probe amplifiers designed to access small geometry target devices. The probe head is made out of flex printed circuit making it light, flexible, small, and yet highly usable and reusable. The solderable lead wires of the MX0100A ensure a secure connection to the DUT. The 4-mil diameter lead wires can be adjusted to accommodate targets from 0 mm to 7 mm apart.



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Keysight Technologies’ Real-time Oscilloscopes Validate Research In Less Time

Keysight Technologies’ Real-time Oscilloscopes Validate Research in Less Time

Keysight Technologies, Inc.  a leading technology company that helps enterprises and service providers accelerate innovation to connect and secure the world, announced the new Infiniium UXR series, the only oscilloscopes to support terabit research with real-time bandwidth up to 110 GHz industry-leading sample rate (256 GSa/s) and signal integrity (lowest noise and jitter). As the demand for faster and more data continues to surge, digital speeds increase and consequently, margins decrease. Test equipment has struggled to keep up with the cutting-edge researchers that are racing to the next technology breakthrough.

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